UC Application Online Payment Glitch

Here’s a note from the UC Application portal about the problem:

Earlier today, we experienced an intermittent connection problem with our Credit Card vendor. If you are unsure about your payment status, submit your application by the deadline and payment can be confirmed later. Log in after 2 days and select View Fees and Payment to re-submit your credit card payment, if necessary.

If you have trouble reaching the payment page or if the application skips the payment page altogether (or freezes while trying to reach the payment page), don’t panic. Give the browser a few minutes (since the servers might be busy); if you are certain the application has stopped responding, log back into the UC Application and you’ll be presented with the option to submit the UC Application WITHOUT payment. Go ahead and submit the application and log back in AFTER 48 hours (the payment option will reset itself) and pay. When in doubt, call the UC Application Center at (800) 207-1710 (toll free in the U.S.) or (925) 298-6856 (outside the U.S.) to check on the payment status.

You application submission date is the official time stamp. If you started your application before 11:59 PM PST, November 30, you will have until 11:59 PM PST on December 1 to submit the application and still be considered on time (even if you pay later).


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4 Comments

Join the discussion and tell us your opinion.

October 8, 2019 at 3:13 pm

I am a senior high school student and is working on UC application for Fall 2020. I accidentally used the portal for Fall 2019 when I initially set up my UC application account. Now, that application for Fall 2019 is also showing under my account on the portal for Fall 2020 application. I couldn’t find a way to delete the 2019 application. Should I just leave the Fall 2019 application there without doing anything (the application is uncompleted, nor submitted)? Would it affect my application for Fall 2020?

Ms. Sunreply
October 8, 2019 at 3:47 pm
– In reply to: Li

Don’t worry about it. It’ll just sit there and won’t do anything.

Samreply
December 3, 2020 at 2:56 am

The deadline for the UC application has been extended to 12/04//2020. I submitted my UC application today on 12/03/2020. During my payment, my page froze, and I had to log back out. I was sent to a page where I could submit without paying and was told to check for payment 2-3 days later from now. However, 2-3 days from now would be passed the deadline. If I already submitted my application without paying, will my application still be considered on time even if I pay after the deadline?

Ms. Sunreply
December 3, 2020 at 12:32 pm
– In reply to: Sam

The submission day will be 12/3 (you can log into your account and “View application” – at the end of the application will be your submission date). You just need to make sure you pay; otherwise your application won’t be forwarded to the campuses.

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